Book Your Private Car Service
Chauffeur and online booking services are available 24/7. You can also book by phone between 7 am to 7 pm, or by text to (406)-595-1927 after hours.
See the FAQs below for more helpful information to make your journey with us as smooth as possible!
Frequently Asked Questions
What makes Mountain Mule different from other transportation services in the Bozeman/Big Sky area?
We’re not just about getting you from point A to point B—we’re about providing an exceptional experience tailored to the Montana landscape and lifestyle. Our luxury trucks and SUVs are set up for the tough terrain and weather that Montana is known for, so you can travel in safety and comfort far beyond where a classic limo or car service could take you. Our drivers are also local experts who can answer your questions about the area, point out wildlife, and let you in on the hidden gems of the area.
What kinds of vehicles will you pick us up in?
We've been called a white glove car service, but we're a bit more discrete than that. At Mountain Mule, we use new, clean, and mountain-equipped SUVs and pickup trucks that are ideal and chosen by locals for navigating Montana’s rugged and often snowy terrain. Our vehicles are outfitted for top-tier safety and comfort, with plenty of room for your luggage and gear, whether you're heading out to a private club, the mountains, a concert, or just exploring the area. Each vehicle is meticulously maintained to ensure a smooth, comfortable ride.
Can you accommodate large groups or specific luggage needs (ski gear, hunting equipment, etc.)?
All our vehicles are equipped with plenty of dry storage space for all of your luggage and gear, whether it’s ski equipment, hunting gear, or luggage. We’ve handled everything from serving large groups for events to securely transporting individual clients’ valuable outdoor equipment. We also offer a discrete trailer option so you can enjoy maximum legroom while your luggage comes along safely. Just let us know your needs when booking, and we’ll ensure the right vehicle is prepared for you.
What can I expect during the ride?
Beyond a clean, comfortable vehicle and expert driving, we're dedicated to curating a great atmosphere for your trip. We usually play our brand playlist, "The Mule," which features over 125 hours of country, singer-songwriter, and a couple rock tunes that complement the Montana landscape. It’s a favorite among our clients, offering the perfect soundtrack to keep on riding with The Mule long after your trip. Check it out here and give it a save if you like it!
What if my plans change last minute? Can you accommodate last-minute bookings or adjustments?
We understand that plans can change, especially in the high country. If you need to adjust your booking or have last-minute changes, just give us a call, and we’ll do our best to accommodate your needs. We're also proud to offer an easy-to-use booking system that allows you to book trips on behalf of others, get trip notifications, adjust your reservation, and add on special request items like car seats. Our goal is to help you have a stress-free experience, no matter what comes up.
How do I book a trip or get a quote?
Whether you're booking for yourself, a loved one, or a client, you can easily get a quote or book your ride online here. Once your reservation is confirmed, we'll keep you updated every step of the way. You'll receive ride confirmations and status updates to ensure you're always in the loop. We pride ourselves on punctuality and will confirm your driver and any special accommodations well in advance. For bookings within 48 hours, please text or call (406)-595-1927.
What Drives Us
Safety First, No Matter the Terrain
Our vehicles are built for Montana’s rugged terrain and equipped for the toughest weather conditions. We promise to prioritize your safety at all times, with skilled drivers and well-maintained vehicles to handle mountain roads and snowy passes with ease.
Unmatched Reliability, Every Ride
While Montana's weather can be unpredictable, our team carefully monitors conditions and plans ahead to mitigate potential delays to the best of our ability. Whether you're catching an early flight or heading to a remote trailhead, we advise generous lead times for rides and plan ahead to ensure a relaxed, timely trip. Should you be flying in and choose to share your flight information with us, we'll monitor the status of your flight so you can rest assured that even if your flight is late your private driver will still get you where you need to be.
Local Expertise, Every Mile of the Way
Our drivers are more than professional car service chauffeurs—they’re local guides who know the ins and outs of Montana. We promise to deliver more than just transportation: we offer local insights, recommendations, and the chance to experience Montana through the eyes of those who know it best.
Personalized Comfort and Care
Every ride with Mountain Mule is customized to fit your needs. From spacious and clean vehicles to accommodating special requests like car seats, we promise a tailored, first-class experience designed to make your journey as smooth and comfortable as possible—complete with our client-favorite playlist, "The Mule," to set the tone for your Montana trip.
