To secure your trip with Mountain Mule:

• a 50% deposit will be charged to your card on file once your reservation is confirmed.
• The remaining balance will be charged after your trip concludes, based on the final details (including additional stops, delays, or route changes).

We strongly encourage you to review our Terms & Conditions before booking, especially as increased construction is expected throughout Bozeman, Big Sky, and surrounding areas in 2025. This may affect routes, travel times, and stop policies.

Our team will always do our best to keep your ride smooth and on schedule and reading the terms ahead of time ensures no surprises for either of us.

If you have questions about timing, logistics, or potential delays, we’re just a message away.

Whether you're booking for yourself, a loved one, or a client, you can easily get a quote or book your ride online here. Once your reservation is confirmed, we'll keep you updated every step of the way. You'll receive ride confirmations and status updates to ensure you're always in the loop. We pride ourselves on punctuality and will confirm your driver and any special accommodations well in advance. For bookings within 48 hours, please text or call (406)-595-1927.

Yes! We’re a great fit for folks planning a full day out, whether that’s a morning hike followed by a brewery stop and a concert, exploring Yellowstone with dinner in Big Sky after, or a nice night out where you'd rather have someone else take the wheel while you enjoy a drink. Booking Mountain Mule gives you the freedom to enjoy your plans without worrying about parking, road conditions, designated drivers, or timing.

We offer reduced hourly rates after the first four consecutive hours, making it easy to reserve a driver for the day. Whether you're looking for flexibility, safety, or simply want to relax and enjoy the views in between stops, we’ve got you covered. Let us know what you have in mind and we’ll help build the best plan for your ride.

We've been called a white glove car service, but we're a bit more discrete than that. At Mountain Mule, we use new, clean, and mountain-equipped SUVs and pickup trucks that are ideal and chosen by locals for navigating Montana’s rugged and often snowy terrain. Our vehicles are outfitted for top-tier safety and comfort, with plenty of room for your luggage and gear, whether you're heading out to a private club, the mountains, a concert, or just exploring the area. Each vehicle is meticulously maintained to ensure a smooth, comfortable ride.

All our vehicles are equipped withplenty of dry storage spacefor all of your luggage and gear, whether it’s ski equipment, hunting gear, or luggage. We’ve handled everything from serving large groups for events to securely transporting individual clients’ valuable outdoor equipment. We also offer a discrete trailer option so you can enjoy maximum legroom while your luggage comes along safely. Just let us know your needs when booking, and we’ll ensure the right vehicle is prepared for you.

Use these articles to answer questions that customers have about your products and services. You can use text, links and images and also group articles into Beyond a clean, comfortable vehicle and expert driving, we're dedicated to curating a great atmosphere for your trip. We usually play our brand playlist, "The Mule," which features over 125 hours of country, singer-songwriter, and a couple rock tunes that complement the Montana landscape. It’s a favorite among our clients, offering the perfect soundtrack to keep on riding with The Mule long after your trip. Check it out here and give it a save if you like it!

Yes. We offer car seats and booster seats upon request. Let us know the type of seat(s) you need or the age and weight of the child in your booking notes so we can ensure the proper fit.

We’re not just about getting you from point A to point B. We’re about providing an exceptional experience tailored to the Montana landscape and lifestyle. Our luxury trucks and SUVs are set up for the tough terrain and weather that Montana is known for, so you can travel in safety and comfort far beyond where a classic limo or car service could take you. Our drivers are also local experts who can answer your questions about the area, point out wildlife, and let you in on the hidden gems of the area.

Yes, we regularly provide early morning airport drop-offs, late-night pickups, and service to rural areas where rideshares typically aren’t available.

For example, while you can often get an Uber from Bozeman to Big Sky, it’s rare to find one going the other way, as most drivers are based in Bozeman and don’t wait in Big Sky.

We strongly recommend booking your private, reserved car ahead of time, especially if your trip includes 4x4-only roads or areas with limited cell reception.

While we’re based in Bozeman, we regularly serve clients throughout Southwest Montana, including Big Sky, West Yellowstone, Ennis, Livingston, Three Forks, and the greater Gallatin Valley. We've even traveled as far as Idaho for multi-day trips and special events. If you’re unsure whether we can accommodate your location or destination, just reach out, we’re happy to make it work whenever we can.

Montana roads can be unpredictable, especially with seasonal weather shifts or planned construction zones throughout Bozeman, Big Sky, and beyond. We actively monitor road conditions and traffic reports to build in extra buffer time when needed. Your driver will keep you informed of any major changes on the day of your trip, and we’ll always prioritize safety and punctuality.

Please note that additional wait time, rerouting, or stop adjustments may affect your final cost. We recommend reviewing our Terms & Conditions ahead of time to understand how unexpected delays are handled and what to expect if routes need to shift mid-trip.

Enter your flight number when you book, and we’ll take care of the rest. Our team tracks flight statuses, so whether you land early or experience delays, we’ll get in touch to adjust your pickup accordingly. Your driver will send a message with their name, photo, and pickup instructions once you’ve landed for a smooth arrival. We’re used to the unpredictable nature of travel and plan accordingly so you’re never left waiting or wondering where to go.

We understand that plans can change, especially in the high country. If you need to adjust your booking or have last-minute changes, just give us a call, and we’ll do our best to accommodate your needs. We're also proud to offer an easy-to-use booking system that allows you to book trips on behalf of others, get trip notifications, adjust your reservation, and add on special request items like car seats. Our goal is to help you have a stress-free experience, no matter what comes up.

Yes! We specialize in private transportation for weddings, elopements, welcome dinners, bachelor/ette parties, and other destination events. Whether you need a single ride for a couple heading to their ceremony or a full-day shuttle schedule for your guests, we provide flexible, reliable support. Our fleet includes 7-passenger SUVs, a 14-passenger van, and our signature luxury pickup truck—perfect for photo sessions, send-offs, or rural road access.

Let us know your itinerary, and we’ll build a custom transportation plan that fits the vibe and flow of your day.

You can, but you certainly don't have to. You can book a single trip, like a post-reception sendoff or an airport pickup for a guest, or you can list us as a recommended option in your wedding or event welcome guide. For events needing multiple rides throughout the day, we’re happy to provide custom quotes and we offer a reduced hourly rate after the first four hours of consecutive service.

We recognize event is different, and we’ll help you find a transportation solution that fits your timeline and budget.

We do. Mountain Mule frequently partners with executive assistants, VIP coordinators, and corporate travel teams to provide reliable, discreet transportation for business meetings, retreats, and high-profile guests.

You’re welcome to book on behalf of someone else and receive trip notifications, perfect for ensuring your client, team member, or guest gets where they need to be safely and on time. We’re also happy to coordinate with your itinerary or event planner directly to make transportation one less thing to think about.

Our vehicles are built for Montana’s rugged terrain and equipped for the toughest weather conditions. We promise to prioritize your safety at all times, with skilled drivers and well-maintained vehicles to handle mountain roads and snowy passes with ease.

While Montana's weather can be unpredictable, our team carefully monitors conditions and plans ahead to mitigate potential delays to the best of our ability. Whether you're catching an early flight or heading to a remote trailhead, we advise generous lead times for rides and plan ahead to ensure a relaxed, timely trip. Should you be flying in and choose to share your flight information with us, we'll monitor the status of your flight so you can rest assured that even if your flight is late your private driver will still get you where you need to be.

Our drivers are more than professional car service chauffeurs—they’re local guides who know the ins and outs of Montana. We promise to deliver more than just transportation: we offer local insights, recommendations, and the chance to experience Montana through the eyes of those who know it best.

Every ride with Mountain Mule is customized to fit your needs. From spacious and clean vehicles to accommodating special requests like car seats, we promise a tailored, first-class experience designed to make your journey as smooth and comfortable as possible—complete with our client-favorite playlist, "The Mule," to set the tone for your Montana trip.